Eastside Medical Centre

   

 

 

       

 

 

 

 

 

 

 

 

 

Payment of Fees  |  Automatic Payments  |  Overdue Accounts  

We try to keep our charges as low as possible. However, we realise that a trip to the doctor may be an unplanned event and pose financial difficulties for those on a limited income.

Therefore we provide you with a number of different ways to pay your account. If you have a problem, or have any concerns, then please let us know .

 Health is more important than money, and we would be very concerned if any patient deferred medical treatment for financial reasons.

 

Consultation Fees

In general, most consultations and services provided by the doctors and nurses will be charged to you.

The following services are fully funded, meaning that there is no charge to you:

  • Children aged under 6yrs consultations with a doctor

  • Childrens' immunisations

  • Influenza vaccinations (for those 65 and over, and sufferers of certain chronic illnesses)

  • Maternity care (non-specialist)

If you suffer from a chronic illness (long-term), you may be eligible for a Disability Allowance to help pay for your ongoing medical costs. If you think this may apply to you please ask your doctor.

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Payment of Fees

For your convenience, we offer the following payment methods:

  • Cash / Cheque

  • EFTPOS

  • Automatic Payment

In general most patients pay their fee at the reception desk as they leave. If you are unable to pay on the day an invoice can be given to you before you leave. Payment of this should be by th 20th of the month. If the account remains unpaid at this time, a small administration charge is added and a statement is mailed to you.

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Automatic Payment Facility

 If you are on a tight budget or just prefer the ease automatic payments, then this option is for you. By setting up an authority with our office administrator, you can spread your account over a longer period as a series of smaller, regular payments.

It is also possible to let your account go in to credit. Accounts managed by an automatic payment authority are not charged an administration fee at the end of the month.

 Please note that while we do not charge a fee to initiate this authority, your bank may do so.

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Overdue Accounts

As long as we have some assurance that you are making an effort to pay your account, the matter will not need to be pursued. Often, the most convenient way of showing us your commitment is simply to have an automatic payment set up.

We reserve the right to forward your debt to a collection agency if your account remains outstanding with no attempt to come to an arrangement. If this action is taken, you will incur additional collection costs,typically 15 - 25% OF THE OUTSTANDING AMOUNT, and may also have your credit rating affected.

If you have any concern about your ability to repay your account then you should contact our Practice Manager  immediately.

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